Terms of Service

01 The service

We provide an AI voice agent that calls leads on your behalf, a CRM that records those calls, meeting booking with calendar sync, and integrations for receiving leads. Features available to you depend on your plan.

02 Your account

• You must give accurate sign-up details and keep login credentials secure.
• You are responsible for the actions of users you invite to your workspace.
• You must be authorised to bind your organisation to these terms.

03 Your calling obligations

You are the business calling your leads, and you are responsible for having a lawful basis to call them. In particular, you agree that:

• You will upload or connect only leads who shared their number with your business and agreed to be contacted, and you will keep a record of that consent.
• You will not attempt to disable or work around AI disclosure, do-not-call checks, permitted calling hours, recording consent, opt-out handling or human hand-off.
• Scripts and approved answers you provide will be accurate and will not include false urgency, misleading claims or pressure tactics.
• You will comply with telemarketing, consumer protection and data protection laws that apply to your calls.

We may pause calling from a workspace that breaks these rules or receives a high rate of complaints, and will tell you why.

04 Acceptable use

You may not use the service to call for debt collection by harassment, political robocalling, lotteries or prize schemes, adult content, or any unlawful product or purpose; to impersonate a real person; or to call emergency or healthcare service lines.

05 Your data

You own your lead data, recordings, transcripts and CRM records. You give us permission to process them only to provide and support the service for you. You can export your data at any time while your account is active.

06 Plans and billing

• Plans are billed monthly or yearly in advance. AI calling minutes beyond your included amount are billed in arrears at your plan's overage rate.
• An AI calling minute is connected time the agent spends talking with a lead or leaving a voicemail, billed per second. Unanswered dials are not billed.
• Free trial minutes have no cash value and expire 30 days after sign-up.
• Prices exclude applicable taxes. We will give 30 days' notice of price changes.

07 Availability and changes

We aim to keep the service available at all times but cannot guarantee uninterrupted operation, since calling depends on telephony carriers and networks. We may improve or change features, and will give notice before removing a feature you pay for.

08 Liability

To the extent the law allows, we are not liable for lost sales, lost profits or indirect damages, and our total liability in any 12-month period is limited to the fees you paid us in that period. Nothing in these terms limits liability that cannot be limited by law.

09 Ending the agreement

You can close your workspace at any time from settings. We may suspend or close a workspace for serious or repeated breach of these terms. On closure, calling stops immediately and data is deleted as described in the Privacy Policy.

10 Governing law

These terms are governed by the laws of India. Any dispute will first be discussed in good faith, and if unresolved, will be decided by the competent courts in India.