Every enquiry called during admission season.
In peak weeks an admissions office gets more enquiries than counsellors can dial. Sellsmark calls each one, in the language the family prefers, confirms the course and eligibility, and books a counselling session.
B.Com · 12th result: 78% · Pune campus
Counselling booked: Mon 5 pm with Sneha
Spoke in Marathi · son applying for BBA
Campus visit booked: Sat 10 am
Asked about hostel fees
Fee sheet sent · task for counsellor
Admissions are won in the first conversation.
Enquiry floods
Results day and campaign launches bring hundreds of enquiries in a few days. Most are called late or not at all.
Parents prefer their language
Families decide together. The agent speaks with the parent in Hindi, Marathi or another regional language when that is what they prefer.
Ineligible enquiries
Counsellors lose hours on students who don't meet the criteria. The agent checks eligibility first.
Course, eligibility, intake.
The playbook confirms the programme, checks marks and stream against your criteria, asks about the preferred campus and intake, and books a session with a counsellor for that programme.
Which course or programme are you interested in?
RequiredCurrent class or last qualification, and stream?
RequiredMarks or expected marks?
RequiredPreferred campus and intake?
OptionalWill a parent join the counselling session?
OptionalAsks about scholarships or fee waivers
Hand to counsellorHow the playbook runs.
Enquiry arrives
From your website, education portals, ad forms or a fair sign-up sheet.
Called in their language
Student or parent, in the language they choose.
Eligibility checked
Against your criteria, with ineligible enquiries offered alternative programmes.
Session booked
With a counsellor for that programme, in person or on video.
DIAL
Pick a line